Any questions? I’ll answer them myself.
CONTACT CLAY'MILIE: PRE-PURCHASE ENQUIRIES, PERSONALISED PRODUCTS AND BUSINESS ORDERS
Whether you’re torn between two pieces, would like a bespoke design, or are representing a business, you’ll be speaking directly to the person who crafts your pieces.
No customer service department, no automated email response.
WhatsApp: the quickest way
CONTACT THE STUDIO VIA WHATSAPP:
A PERSONAL REPLY WITHIN 24 HOURS
Do you have a question about a piece currently available, its dimensions or glazes, or about a project we could work on together? WhatsApp is the quickest way to get in touch with me. I reply personally, often on the same day.
If you have a question about an item in stock
For a bespoke project or a custom order
For business orders (restaurants, concept stores, architects)
For any practical enquiries: delivery, packaging, lead times
Would you prefer to write?
CONTACT FORM FOR HANDCRAFTED CERAMICS
Would you prefer to ask your question in writing, at your own pace? The form below is sent directly to me.
I read every message carefully and will reply within 24 to 48 working hours.
What my customers ask me before placing an order
FREQUENTLY ASKED QUESTIONS BEFORE PURCHASE: HANDMADE SCULPTURAL CERAMICS
Can I see a item in its context before I buy it?
Yes. The ‘In Your Homes’ page features photos of pieces that have actually been fitted out for my clients. I can also send you additional images on request via WhatsApp.
Do you make bespoke items?
Yes, it’s a significant part of my work. Dimensions, glazes, shapes: every bespoke project is developed together, through direct discussion. The dedicated "Bespoke & Professionals" page sets out the process in detail.
I work for a restaurant or a business. Where do I start?
Please get in touch via WhatsApp or the contact form. I work on small batches for discerning clients and would be delighted to discuss your project.
What are the response times?
I’ll reply personally within 24 hours on weekdays, and often sooner via WhatsApp.
Are the items available actually in stock?
Yes. Items listed as available on the website are ready to be dispatched. When an item is sold, it is removed from the website immediately.
When the sculpture found its home
WHY MY CUSTOMERS TRUST ME EVEN BEFORE THEY PLACE AN ORDER
Pieces already installed in France, Belgium, Switzerland, the United States and Sweden. With every dispatch, a handwritten letter is tucked into the parcel. And behind every message, there is just one person: me.
My matcha set is gorgeous! I couldn’t stop marvelling at the sparkles in the sunlight. Keep it up, Émilie, you’re brilliant!